Legal

Refund Policy

Last updated: July 3, 2026

The whole policy in one sentence: if you are not happy with a paid explanation, email us within 7 days of the purchase and you get a full refund.

How it works

Send an email to hello@glassread.com within 7 days of your purchase.
You do not have to give a reason. “I was not happy with it” is enough.
The full refund goes back through Stripe to the card or payment method you paid with, usually within 5–10 business days.

Why so simple

You buy a letter explanation in a stressful moment — a tax notice, an eviction warning, an official request. The last thing you need is a fight about a few dollars. If the explanation did not help you, you should not pay for it.

GlassRead Plus subscriptions

GlassRead Plus is $7 per month. You can cancel any time from your account. Your plan then runs to the end of the period you already paid for, and you are not charged again. We do not refund past months of an active subscription.

Questions

Anything unclear? Write to hello@glassread.com and a person will answer.