Legal

Terms of Service

Last updated: July 3, 2026

Who we are

Glass (also “GlassRead”, “we”, “us”, or “our”) is operated by GlassRead, a sole proprietorship registered in Ontario, Canada. By using Glass — including the website at glassread.com — you agree to these terms. If you do not agree, please do not use the service.

What Glass is

Glass helps you understand documents. Paste a letter, a notice, or a form, and Glass explains it in plain words. It can show key dates, what the document asks for, and what usually happens next. Glass is an informational and educational tool.

What Glass is not

Glass explains documents. It does not give legal, tax, or immigration advice.

Glass is not a law firm. Using Glass does not create an attorney-client relationship. Glass is also not an accountant, a tax adviser, or a government agency.

An explanation from Glass is a starting point, not a decision. Always check important deadlines and decisions with the office that sent your document, or with a qualified professional, before you act. You are responsible for any decision you make based on the service.

Explanations can contain mistakes

Glass uses AI to read and explain your document. AI can make mistakes. It can misread a date, a number, or a name, or state something confidently that is wrong. Verify anything important against the original before you rely on it. If something looks wrong, trust the original document, not the explanation.

Using the service

Your content

You keep ownership of the documents you paste. You grant us a limited licence to process and store that content only as needed to give you the service, as described in our privacy policy. The “GlassRead” name, design, and software remain ours.

Payments

Some features are paid: GlassRead Plus for $7 per month with a monthly fair-use cap, and higher tiers for heavier reading. Prices and any taxes are shown before you pay. Payments are handled by Stripe; we do not store your card number. If you are not happy with a paid explanation, see our refund policy.

The service is provided as-is

Glass is provided “as is.” We do not promise that it will always be available, or that every explanation will be complete or correct. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim will not exceed the greater of what you paid us in the six months before the claim or CAD $50.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Ontario have exclusive jurisdiction over any dispute.

Changes to these terms

We may update these terms. When we do, we will change the date at the top of this page. If a change is important, we will say so clearly on the site.

Questions

Write to us at hello@glassread.com.